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Adding our AI chat to your mobile app is as simple as adding a single Webview! See the individual guides below depending on how your mobile app is built.

Overview

Adding Decagon to your Mobile App

Add Decagon to your website or application in a few simple steps

Getting Started

Anything sent as metadata will be passed to Decagon servers and will be visible in the admin console for each conversation.

Advanced widget functionality

By default, Decagon does not authenticate users. To authenticate users, first contact us to enable this feature and send you a secure private key. It is not necessary to authenticate users to have a fully functional product, but it is recommended.

Authenticating Users

You may also add Decagon as a full-page embed, also as an iframe! Similar to adding the Decagon widget, this is as simple as loading a JS script.

Full-page Embed

This is a simple guide to adding the Decagon Chatbot to your iOS/Swift app. Broadly, all we need to do is display a `WebView` pointing to your custom company URL where you want the chatbot to appear.

Adding Decagon to your Swift app

There are plenty of resources online about adding a WebView to Android so this guide will focus primarily on what to put in your WebView!

Adding Decagon to your Android App

This is a simple guide to adding the Decagon Chatbot to your React Native app.

Adding Decagon to your React Native app

Adding Decagon to Sunshine Conversations (aka real-time chat on Zendesk) can be done in a few easy steps!

Connecting Decagon to Sunshine Conversations

Adding Decagon to Zendesk (for emails, auto-responding to tickets, and more) can be done in a few easy steps!

Connecting Decagon to Zendesk for Emails

Adding Decagon to Slack is a great way to allow your team to stay in Slack and handle escalations in real-time.

Connecting Decagon to Slack

Integrating Decagon with Salesforce (to ingest help center and historicals, or to escalate to human agents) is quite easy!

Once you've completed the basic Salesforce API integration, you may enable live chat between your Salesforce agents and your users in the Decagon Chat interface by leveraging the Salesforce LiveAgent API. Here's how you do it.

Enable Live Chat with Salesforce

Frequently Asked Questions

You can access the Decagon API at [https://api.decagon.ai](https://api.decagon.ai).

Exporting Conversations via API

This guide demonstrates the simple process for connecting Decagon to your data stack using Fivetran

This document provides a step-by-step guide for setting up a custom Fivetran connector using Terraform to export conversations from Decagon to your data stack.

Documentation

Adding Decagon to your Swift app

Adding Decagon to your Android App

Adding Decagon to your React Native app